I see Cindy completely different from you Deb. I can totally understand how she can run a successful business. To me, she comes across as a one-track mind, totally focused on the business and nothing else. That's why when she has a problem with one of her kids, she thinks in business terms, and calls someone from her office to fix it. I think she comes across as incompetent on the show because we see her outside of the environment that she's comfortable in. We see her tring to be a mom, or trying to be a friend. She can't do those things, because they require skills other than those that her business requires. She doesn't get along well with the other women, because in business, she's used to telling people what to do and they do it. She doesn't know how to function when people have a focus other than business success.