Bravo has yet another new reality series, Welcome to the Parker, about a "five star" hotel in Palm Springs (I think.) You begin to get to know the staff, whose every mistake is scrutinized by the management. And the episode follows the stories of two groups of guests. I have to give them credit for being brave enough to let the world see how their standards are falling short.
I'm just watching the first episode. The hotel experience is described as "pampered," but the management has an iffy attitude towards the guests. When the sales manager gal asked the ping pong tournament guys if they wouldn't mind cleaning up the suite they trashed to make less work for the maids, my jaw just dropped at the effrontery.
Sure, they trashed it, but they were paying $5000 a night for it! If I were paying that much, I would not expect to be asked to clean up my own mess. It's enough they are going to have to pay for the damages. The management should take some responsibility for deciding to book them into that suite.
Sure, the general manager stated that in the hotel business the customer is no longer always right, but jeez!
The other guest is an international food critic who orders everything on the menu. Of course it doesn't always live up to her standards, but then again she says she just came from a 15-course tasting menu at the French Laundry, so what would in comparison? I'm jealous; how did she get her job? Enough said.