Netflix: Love It or Hate It? - Page 8

barefootdyke · 09-05-2007, 07:54 PM

the store option is useless to me because i'm semi-mobility challenged and avoid stores where i have to stand in line or at a counter to be processed. so netflex was perfect for me.

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***John*** · 09-06-2007, 09:49 AM

Having used both, I can tell you that I liked Netflix's interface a LOT better. And now with their on-line viewing, it comes close to matching the incentive for BB (where you can return in-store).

If you don't have a BB near you, I personally would stick to Netflix as long as the shipping's a good turnaround.

barefootdyke · 09-06-2007, 07:05 PM

just about every movie i've rented has had a 2-day turnaround. i'll drop a movie in the mailbox on the way to work on monday, get an email on tuesday that they received it, and another email that they're sending the next one, and i'll get it on wednesday.

i've only had a couple of times where a disc was unplayable and when i reported it on their site, they sent out the replacement before they got the defective one back from me. i've had two discs turn up missing, but they also replaced those right away ... and the originals showed up in their warehouse a couple of weeks later.

Harmony2000 · 09-06-2007, 07:23 PM

I love it. We have a distribution center one hour from us so our turn around is crazy. I drop it in the mail one day, they get it the next and I have my new movie on the 3rd day. Love that.

However, lately I've been getting a rather large number of defective discs. I got one that was broken in half. They are really good about replacing it though. They sent me out the replacement before I even remembered to actually mail off the broken one.

Pomeraniac · 09-16-2007, 05:06 PM

I HATE IT.

I've gone through the time-consuming process of attempting to register with them online only to discover that they tell me that my credit card doesn't have a valid address with it and they want to get another one from me.

Nobody else with whom I've done business have ever come back and told me that the billing address isn't correct, so I've refused to give them any of my other credit card info.

At first I thought it was just me but then two coworkers informed me that their very good credit cards couldn't be processed, either, for the same "invalid billing address" excuse.

I gave up on Netflix because if they can't handle my credit card at this early point in the relationship how badly will they mess it up down the road?

I just either buy DVDs (usually for full seasons of television shows) or borrow them from the library.

09-05-2007, 07:54 PM	#71
barefootdyke shoes? who needs shoes?? Join Date: Jul 2003 Location: michigan Age: 46 Posts: 6,679	Re: Netflix: Love It or Hate It? the store option is useless to me because i'm semi-mobility challenged and avoid stores where i have to stand in line or at a counter to be processed. so netflex was perfect for me.

09-06-2007, 09:49 AM	#72
*John* The race is back! Join Date: Sep 2002 Location: On the mat Age: 39 Posts: 40,432	Re: Netflix: Love It or Hate It? Having used both, I can tell you that I liked Netflix's interface a LOT better. And now with their on-line viewing, it comes close to matching the incentive for BB (where you can return in-store). If you don't have a BB near you, I personally would stick to Netflix as long as the shipping's a good turnaround.

09-06-2007, 07:05 PM	#73
barefootdyke shoes? who needs shoes?? Join Date: Jul 2003 Location: michigan Age: 46 Posts: 6,679	Re: Netflix: Love It or Hate It? just about every movie i've rented has had a 2-day turnaround. i'll drop a movie in the mailbox on the way to work on monday, get an email on tuesday that they received it, and another email that they're sending the next one, and i'll get it on wednesday. i've only had a couple of times where a disc was unplayable and when i reported it on their site, they sent out the replacement before they got the defective one back from me. i've had two discs turn up missing, but they also replaced those right away ... and the originals showed up in their warehouse a couple of weeks later.

09-06-2007, 07:23 PM	#74
Harmony2000 Crazy Shutterbug Join Date: Jun 2007 Posts: 2,500	Re: Netflix: Love It or Hate It? I love it. We have a distribution center one hour from us so our turn around is crazy. I drop it in the mail one day, they get it the next and I have my new movie on the 3rd day. Love that. However, lately I've been getting a rather large number of defective discs. I got one that was broken in half. They are really good about replacing it though. They sent me out the replacement before I even remembered to actually mail off the broken one.

09-16-2007, 05:06 PM	#75
Pomeraniac FORT Fogey Join Date: Apr 2004 Location: Enjoying Real Life Posts: 5,731	Re: Netflix: Love It or Hate It? I HATE IT. I've gone through the time-consuming process of attempting to register with them online only to discover that they tell me that my credit card doesn't have a valid address with it and they want to get another one from me. Nobody else with whom I've done business have ever come back and told me that the billing address isn't correct, so I've refused to give them any of my other credit card info. At first I thought it was just me but then two coworkers informed me that their very good credit cards couldn't be processed, either, for the same "invalid billing address" excuse. I gave up on Netflix because if they can't handle my credit card at this early point in the relationship how badly will they mess it up down the road? I just either buy DVDs (usually for full seasons of television shows) or borrow them from the library. __________________ Click HERE for Great Music on Your Computer