I liked the show for the most part, however, I felt myself getting really stressed out by the whole thing. That is due to the fact that I spent many years as a food server, and his show brought back many of the nightmares I used to have (and occasionally still do)
I didn't like the way they opened the restaurant right away- it would have been better to have a kitchen training session first (but it wouldn't have been as dramatic- I know ) I also agree the customers were not *real* customers because no one I know would ever wait two hours for food, go into the kitchen area and *speak* to the chef, or take the news of the kitchen closing before a meal was served with a smile. That's actually okay with me because I could actually sort of relax and realize they knew what they were getting into beforehand.
I don't know where they got these participants either. I expected more *chefs*- not ordinary people who want to run their own restaurant. I think it would have been a lot more interesting to have them all highly skilled chefs competing- not the Dewberry's and the Carolanns-
Ramsey and his attitude didn't bother me much- maybe because of my restaurant background and knowing how stressful it gets in the kitchen (and how hard it is working with incompetance ). I actually respect him and his attitude about how the food should be prepared and presented. I don't like how he treats the contestants, but it's showbiz I guess.