Hey, thanks for the information. I was hoping to hear from people who've been through the process and would say, "Oh, it's a snap!" But, of course, that's just a fantasy! It's pretty tedious. You go on Medicare's website, punch in all the medicine your mom or dad need, and then it spits out dozens of companies that participate in the prescription program (in our case, over 80 companies). There's no price comparison so it involves phoning up lots of companies, discussing cost etc. It's not hard work--just tedious and time consuming. I am going to have to take a vacation day from work and just spend the whole day going through this and picking the plan that seems best suited for them. Thanks for your input! I appreciate it.