Glad you're back Miss Kitty. We've missed you.
Unk, I love it! "then have a bad day!". I wish I could have been there to see that.
I hate scammers and she sounds like she is definetly scamming restaurants in your area. Wouldn't surprise me if she was just phoning from her cell phone from around the block and never even went home in the first place, figuring she would get some free food out of it.
I don't expect free food. But I do expect a certain level of service and that I will be able to eat my meal and not have to keep sending it back to the kitchen until they actually give me the meal I ordered. We had horrible service at an Olive Garden a couple years ago and after waiting forever and still not getting our food, watching people that had come in AFTER us leaving after tjey had eaten, I got up and hunted down the manager as the server had disappeared. I asked for the check as we were ready to leave (had filled up on the breadsticks and salad by this point). He kept insisting that our food was ready and we should stay. We said, no, we're full, we're tired, we've been here almost 2 hours and we want to go home. "But what about your food?" " keep it, but take it off the bill. We'll pay for our drinks and the salad, but we just want to go home" He then said: Ok, I will get your check. He came back with a HUGE to go bag with our meals packaged up to take home and presented it to us and said, "I'm sorry that your experience was not a good one, please accept the food and I've taken care of the rest of the check". First off, I did not complain to get free food. We were prepared to pay for what we had eaten. We just wanted to get a check so we could pay and get out of there. Secondly, he was very apologetic and did this on his own without our even asking, so that went a long way and we still eat at the Olive Garden and have had great experinces since then.
But we don't get to eat out often and when we do, we expect that for the money we are spending, we want the food and service to be good. It doesn't even have to be great, just good. It's our money and we decide where we spend it and if we get treated badly, then we don't spend it there again.
And I know that all restaurants and servers and managers have off nights. Everyone does. But again, if I only get to eat out once a month, then its a special treat for us and I want it to be a pleasant experience, not a bad one.