The ongoing saga of the car payment
You guys aren't going to believe this (well, maybe you will. I seem to be the only one genuinely surprised. See above post about MY level of stupidity)
They called me again just a few minutes ago.
Here is the exchange:
Mrs. W., your April payment is late.
Yes, I know, I called yesterday to get the payoff amount as we are paying off the loan on Fri.
We can't give you the payoff amount
I already have it
You do? because we can't tell you until the late payment is made.
The late payment, late charges and May payment are all being made at the same time on Fri. The loan will be TOTALLY paid off at that time. I talked to Mrs. Fernandez about this yesterday.
Well its not in MY computer.
I can't help that, but you will have the full $236.19 on Fri afternoon.
Well that is not the amount I have, I have you owe us $129.19.
That's the late April payment. The May payment added to that comes to $236.19.
So you're going to send the FULL amount?
Yes. On Friday. Goodbye.
I SWEAR that on Mon., I am going to start calling them EVERY day and ask where my car title is and when are they sending it. I am going to pretend that I don't know about any previous phone call asking the same question.
I also swear that if I lived closer, I'd take it in all in pennies.
I am off now to take a pill. I should be sending them my pharmacy and pyschiatrist bills! :)
This is one of those days I wish I still had my boxing gloves and punching bag as I'd attach the loan agreement to the bag and pummel it to death!
Good for you Newf. I wouldn't accept a partial payment either like that. Fortunately I never had anyone do that in the short time I did the billing.
And yes, I realize I sent in a partial car payment, but we figured some was better than none and they accepted it and appeared to be fine that we were going to be late with the rest and would be paying the late charge. It's not like I didn't make those arrangements beforehand with them. I did call and talk to them about April's payment and they were fine. I do keep good notes when I talk to these people. They however don't appear to know anything about anything and don't keep notes or update the computers.
They need to change the name to "Head up our butts finance company". :lol
Let me also add that when they call me, the name on the caller ID is never the same. There are at least 5 consecutive phone numbers they have callled me from and all 5 have different company names on them.
And THIS is the finance company that the dealership used when we bought the car. Apparantly it's 5 finance companies in one.