I've never understood why "bosses" didn't take on the positive mentality that they are there to get the employees through something....not to harass them. When I was supervisory and training people, I always figured that it would make my job easier to make their jobs easier. If I knew easy tricks, I would gladly pass them on rather than see people miserable and frustrated. I helped them; they helped me. Of course, there will always be personality conflicts, but you've got to figure your way through them. Not everybody is cut out to do every job. If they leave, maybe that's for the best. McDonald's is usually hiring!