This is a very small museum, there is no HR. The museum director pretty much is HR.
The staff boils down to a handful of people:
Director of education and programs
Curator of collections
Events and gift shop manager
Volunteer co-ordinator and office assistant
Education program manager
and 3 or 4 people that man the reception desk and staff the gift shop.
It never fails. My life is going swimmingly and then wham-o! Some idiot steps in to stir up trouble.
But I am confident I will get this resolved. After all, I am Senior Docent, Volunteer of the year, have the most volunteer hours logged and this woman has nothing to do with the museum other than occasional visitor and now troublemaker.
Surely, I have credibility with the staff right?