So I'm getting a new cell phone sometime in the next few days. I've gone online and read all of the comparison reviews, and, frankly, they aren't too helpful. It seems like for every plan out there, all I'm finding is negativity. I think people mostly write reviews when they're angry and want to vent, so I'm getting a skewed perspective. For those of you who have cell phones, do any of you LOVE your service? Would you recommend it? Has the customer service department been helpful? Have you not had any problems with dropped calls? If so, who are you using?
And conversely, have any of you had any absolute horror stories? I guess I'm more open to hearing complaints from a group of people whose opinions I've come to respect than a bunch of disgruntled strangers.
Thanks in advance!
P.S. I didn't see a thread about this already, but if one exists, feel free to delete me.