I've liked Joan from way back. Yeah, she can appear brash, but the woman paved the way for a whole slew of female comediannes that have come after her. I don't even think her face is THAT bad and she makes jokes about it too. She's worked her butt off her whole life, she's had some great accomplishments, she's a go getter, even in her senior years and she's been through a kind of heartache that few of us can imagine. I don't blame her for being a mama bear with Melissa, but she does Melissa no favors.
However, I like Joan even more now than I used too as she has stepped up and done every task that was asked of her. Too bad Clint didn't ask her, they might have actually won that competition if he had.