I'm not too sure if this is the right place to post my question or not but I hope it is - I am not looking for trouble so I hope all is good.
Anyway, my question is I am trying to capture some screen shots by using the "Print Screen" key on my keyboard and most of the time I am able to do that but sometimes on particular videos I am not able to do that.
What happens is when I try to paste it, say in Paint, the screen part becomes transparent and when I save it the screen part turns black.
Am I making any sense? I'm really bad at explaining I hope someone understands what I am trying to say...
P.S This problem only occurs in some videos